Red Herring Games
Try it free: read a real character booklet

The story so far

The case

In the quiet Scottish Island of Islayabout nothing ever happens. Life goes on, much as it has for countless years, springtime, tourist season, harvest, Hogmanay, Burns Night. Island life is tranquil and the islanders peaceable. At least they all thought they were.

This afternoon the whisky baron of Glen Frick Whisky distillery, Toby Mory, was found in a vat full of his finest Malt! And he wasn’t treading water while he sampled the latest batch – oh no! He was dead – murdered no less!

Not only has the news of his death rocked the island, but it now appears one of the more colourful local residents could be the person responsible for Toby Mory’s untimely demise. The question is: Which one is it?

Play our whiskey themed murder mystery Death at the Distillery to find out!

Death at the Distillery

The line-up

Meet the suspects

Each guest plays one of these characters, and every one of them has something to hide.

6 suspects · 2 female, 2 male, 2 any gender

Blast McGrouse

Gamekeeper.

In well-worn deerstalker hat and scruffy tweed jacket, Blast McGrouse is lucky never to have been shot himself, he blends so well into the heather.

Male

Sandy Beaches

Ferry director.

As director of the ferry company that runs to and from the Far Outer Hebrides, Sandy always wears a smart business suit.

Any gender

Ben Nevis

A key member of the Mountain Rescue Team.

In thermals and waterproof gear, Ben Nevis is never without his crampons, walking stick and faithful rope.

Male

Iona Fiddle

Tour boat operator.

With binoculars, baseball cap and “Loch Mess Monster Tours” emblazoned across her clothing, Iona Fiddle would be easy to pick out in a crowd.

Female

Kyle Lochalsh

Jazz artist.

With or without his saxophone, Kyle Lochalsh is the cool cat of jazz, dressing totally in black.

Any gender

Paula Nother

Barmaid.

With a short skirt, high heels, fishnet tights and a low-cut top to show off all her assets, Paula works hard to please all her regular punters.

Female

Duncan McDonut

Policeman.

In or bursting out of his uniform, Duncan likes doing stake outs the best, especially if he’s managed to stop off at the bakers on the way.

Male · Joins at 8 players

Kate Nessglass

Local gift shop owner.

In ethnic clothing and smelling of incense, Kate is a little like the gifts she sells in her shop: interesting, but quite useless.

Female · Joins at 8 players

Ian McSlurry

Sewage worker.

As number one in the number two business, Ian McSlurry is never far from his oilskins and trusty wrenches.

Male · Joins at 10 players

Eileen Donner

Runs the local kebab shop.

With apron and fish slice ever to hand, Eileen is always ready to make really fast food.

Female · Joins at 10 players

Phil McCavity

Dentist.

In trousers and tunic Phil McCavity takes an interest in everyone’s smiles.

Male · Joins at 12 players

Ena Bannock

Coffee shop owner.

Underneath the apron, Ena always dresses to coordinate with her floral tablecloths.

Female · Joins at 12 players

Logan Aire

Pilot.

Although he looks very smart in his captain’s uniform, Logan is, unfortunately, as unreliable as his island-hopping planes!

Male · Joins at 14 players

May West

Lifeboat coxswain.

Ever a welcome sight for ships in distress, May loves her bright day-glo colours and is always ready to rescue a situation.

Female · Joins at 14 players

Donald Farsurtroosers

Ceilidh band leader.

Sporting a kilt and full of enthusiasm, Donald is an exceptional crooner and a real lady’s man.

Male · Joins at 16 players

Dr. Gaye Gordon

Local doctor.

With a compassionate bedside manner and stunning good looks, it’s hardly surprising Gaye’s asked to make a lot of house calls.

Female · Joins at 16 players

Pete Bog

Pig farmer.

In wellies and boilersuit, Pete is very strong and always as happy as a pig in the proverbial.

Male · Joins at 18 players

Heather Cladills

Schoolteacher.

Enthusiastic and energetic, Heather loves her striped jumpers and alice bands and always has a turned out bob.

Female · Joins at 18 players

Glen Morangie

Scientist.

Fond of equations and woollen jumpers, Glen is a stickler for accurate measures when ordering his drams.

Male · Joins at 20 players

Dee Canter

Tour guide on the Glen Frick estate.

Efficient, attractive and carefully groomed, Dee sports plenty of tartan to impress the tourists.

Female · Joins at 20 players

How it plays

How the night plays out

Send the invitations a couple of weeks ahead. On the night nobody has to learn lines or act: everyone reads from their own booklet, and the Inspector keeps it moving.

The video Inspector, playing on a TV and a phone

Can the host play too?

Yes. Put the video Inspector on and play a suspect yourself, or read the Inspector's part and run the show. The answer is only at the very end of the Inspector's booklet, so nobody stumbles on it.

The Red Herring difference

Why ours are worth solving

Plenty of party kits pick the killer at random on the night, or tell them in their booklet. We played enough of those to start writing our own.

Who's the killer?

Ours: Written into the plot from the first page, and every clue leads to them.

Others: Picked at random on the night, so the clues can't really point anywhere.

Does the killer know?

Ours: No. Nobody can let it slip, and the murderer plays detective with everyone else.

Others: Usually told in their booklet. One 'oops' and the game is over.

Is everyone a suspect?

Ours: Yes. No spare parts: every character has secrets to keep and questions to answer.

Others: 'Optional' characters who can be left out, and often feel like it.

Who wrote it?

Ours: Our own authors, from scratch. We know every clue, so we can answer questions and tweak it for you.

Others: Often bought in and resold, so nobody on the phone knows the plot.

The answer is sealed

Nobody's character booklet says who did it. The solution is only at the very end of the Inspector's booklet, so the host can print, assemble and still play along. In a printed kit that booklet arrives in a sealed envelope to avoid anyone accidentally seeing the answer.

What's in the box

Everything you need to run it

Everything you need to run the perfect party is in the game pack. We do all the hard work, so you can focus on having fun.

  • A booklet for every guestTheir secret background, scripted lines, questions to ask and answers to give.
  • The Inspector, three waysOn video, as audio and as a script. The Inspector's booklet comes in a sealed envelope.
  • InvitationsPrinted, with envelopes, and everything your guests need to know.
  • A host guideHow to run it round by round, with hints and tips from previous hosts.
  • Theme, menu and music ideasDecorations, recipes and after-dinner extras to build the evening around.
  • Name badgesSticker badges, so everyone knows who's who.

Download it the second you pay, or have us print, assemble and post the box. Both are exactly the same game — the difference is who does the printing.

You may also want: a TV, laptop, tablet or just a speaker for the Inspector (you can read the script instead if you prefer), pens and paper; costumes and dinner (optional).

If downloading to print at home you will need: a printer and stapler (each booklet is roughly 16 pages long – or 4 sides of A4 folded in half); or if you prefer you can open the booklets on phones and tablets to save trees.

Try before you buy

Examine the evidence

Real files from this game, free with no sign-up. If the writing isn't for you, you'll know in two minutes.

Reviews

What hosts are saying

4.9 out of 5

From 14 reviews

5★ 93%
4★ 7%
3★ 0%
2★ 0%
1★ 0%

Reviewers can earn Loyalty Points, and a discount code for sharing a photo, whatever stars they give. We remove spam and abuse, never a review for being negative.

I played this with 6 family members a couple of weeks ago, for my birthday and Burns Night, and it was excellent. Not everybody had a go at a Scottish accent but those of us that did thoroughly enjoyed that as well. We also enjoyed mead cocktails, haggis starters, some whisky, Cullen Skink, an Angus Beef Stew, sticky toffee pudding and … hamming up the characters. In addition, I followed the character advice to include monster jokes and focus on nature. Our theories as to ‘who dun it’ were very varied but entertaining in themselves. Altogether another great murder mystery experience - thank you Jo and all at Red Herring.

Clare Hall Verified purchase

Just a big thanks for a fab murder mystery night! It was absolutely hilarious with the array of Scottish accents and props! The script and instructions were easy to follow and everyone was engaged for the whole evening which is not easy with teenagers!

Jennifer Jones Verified purchase

We had a great time. We even did a scotch tasting! We usually have a mix of newbies and returning villains. Folks always ask to be put on the list for the next one!

Andrea Halloran Verified purchase

We had a full house of 13, a number had not met before, some had played murder mysteries before, others had not. Ages ranged from 30 to 70 yrs old. By the end of the evening we had a marvellous atmosphere, any inhibitions quickly dispelled & all thoroughly engrossed in the murder. Everyone attempted to take their character to heart, some dressing accordingly & everyone attempting a Scottish accent. We finished with two murderers - the actual murderer we had all been searching for & a special murderer awarded to one of the guests of whom it was generally agreed had managed to murder the Scottish accent, her attempts drifting from Newcastle to New Delhi with most of her time settling in Cardiff Bay. The way the mystery was presented enabled the evening to flow far more smoothly than I have experienced before by the purchase of "boxed games" from high street retailers. Well done & thanks Red Herring.

Happy Customer
Read 10 more reviews

I just wanted to say a belated thank you for the help with our NYE for Death at the Distillery. In the end we had 21 people, my daughter and her friend shared a role - one was Dee and the other Canter, we had a real Inspector and overall it was such a great evening. Everyone really enjoyed it, dressed up superbly and really got into the spirit - accents and all! Thought you might like to see some of our props - you might suggest to other clients, supermarkets and wine merchants were very kind in suplying boxes and packing boxes - we used the individual boxes as invitations ( you might see that if you can enlarge the photo) my daughter did wonders with PhotoShop and produced a menu and also did the labels for the boxes. All of that was free! We had a Scottish themed menu and even the odd whisky! Thanks again - I have passed your name on to friends and really appreciated your help. Happy New Year!

Happy Customer

What larks. I have never heard such an assortment of Pantomime Scots before, and we're all natives! Great icebreaker at the beginning of a birthday weekend in the middle of nowhere, thoroughly enjoyed by all, even the crusty sceptics. Thanks Jo, for the advice and 'tweaking', and I'll certainly pass the word. Jane Hanley

Happy Customer

We needed a MM for our family get together (30 people) We used the download kit and that's where the fun started from putting together the invitations to dreaming up goodie bags for all the guests. We needed a couple of extra parts for two grand children and made up assistants to two characters Paul Ice for UB McKnicked and Nessie Loch for Kate Nessglass. They shared the roles and it gave the children a lot of confidence in performing in front of the assembled company. The event itself was a roaring success and so much ad libbing from the cast made for an enjoyable evening. Great kit, well written and a blast!!

Happy Customer

This is the second Murder Mystery from Red Herring Games we have hosted and it won't be the last. This time for 16 people. We all had such fun - the characters must have been written with us all in mind - we were so typecast it was untrue. Everyone entered in to the spirit (literally) of things and we have had such great feedback from our friends since. Excelle-nt game, well written especially in it's detail. Humour flowed right the way through and the game lasted just the right length of time. Plenty of scope for all character to milk it for all it was worth. Thank you. We look forward to the next one.

Happy Customer

Fantastic! We did this for my hubby's birthday and as it falls near Burn's Night and as we are all whisky drinkers, it had to be Death at the Distillery! We had three guests who had never done a murder mystery before, they totally enjoyed it. Easy to follow (unlike some boxed ones we have done before) A great night was had by all! Thank you!

Happy Customer

Our party went well & all had a fun time. I've not checked to see if this hint is on your web site, but thought I'd send it on nonetheless: In the past, getting the audio part to the dinner table was a problem for me. This year, though, I came up with an easy solution. I saved the MP3 files to my Dropbox folder on my computer. When it was time for dinner, I opened Dropbox on my iPad, and could play the speeches that way. (I have a small portable speaker I can plug into the iPad, which helped up the volume.) The same strategy should work for people with smart phones.) I'm not sure re the UK, but Dropbox is very popular here, where one can get a free account. And this tactic should work with other similar services. Much easier than burning CDs and digging out a boom box to play them. Thanks again for your help. Happy New Year. Sally

Happy Customer

Thanks Red Herring Games! The game was fantastic and made a great night for New Year's Eve, loved all the dressing up that everyone had made the effort with too, and the very dodgy Scottish accents! Going to definitely buy another one soon Thanks jackie x

Happy Customer

Dear Jo and team Just a wee note to say thank you for your brilliant game. I bought it for 20 people to play at my 60th Birthday party. The character list was very useful and my daughter and I had a great evening deciding on the characters. Everyone came dressed up, and the accents were wonderful. Logan Aire was called Ryan Air at one stage as he channelled his Irish ancestry (my brother is investigating our Irish roots at the moment so very apt). Mae West decided to channel her inner Dolly Parton, Misty Harr was welsh for some reason and Ian McSlurry had the plumiest English accent going! The scripts were spot on and there was only one of the party who guessed the correct murderer!

Happy Customer

We ordered this for a New Year's Eve Zoom Party and it was so much fun especially with our attempts at a Scottish accent. Red Herring Games were so helpful and responsive when we asked about getting two more players involved at the last minute. The pack includes hints and tips on how to make the most of the theme and we found the murder mystery worked well on Zoom! Whilst the booklets emphasise that you can put in as much or as little effort as you want as your character, we felt you get a lot more out of the game if you're willing to improvise and get into the feel of your character - and the booklets provided definitely give you enough to get started with!

Jessica Woodliffe

We did a Zoom version of this with 7 'actors' and about 25 guests as investigators. The Scottish accents attempted were hilarious. Some of the characters are very funny, we liked Iona Fiddle. Guests went into 3 breakout rooms, and we paired characters into those breakout rooms, so that the 3 rounds of questions could be asked. We didn't bother with the group dialogue. It's not very tightly plotted in terms of finding out clues as to timelines etc. But we thoroughly enjoyed it.

Nicola Buckley

The small print

The details

Number of players
6–20 players
Occasion
WinterFamily
Written by
Jo Smedley
Content rating
Teen

Content/themes within this game.

Rating: Teen/Clean

So you can ensure this is appropriate for your group. If you have specific content you are trying to avoid please do reach out directly so we can look at the game in more detail for you.

  • Sexual Themes — Mild references to dating.
  • Use of Alcohol — The consumption of alcoholic beverages is discussed.
  • A murder — violence suggested.
  • Comic Mischief — Depictions or dialogue involving slapstick or suggestive humour
  • Crude Humour — Depictions or dialogue involving vulgar antics, including “bathroom” humour
  • References to spiritualism and other “new age” practises (nothing serious – more for comedy value).

Before you buy

Frequently Asked Questions

If you can’t find an answer to your specific question do reach out via email or phone.

How long will a murder mystery party last?

Well, like everything it all depends. We usually say a standard dinner party with three course meal will take between two and three hours if you run it with less than 12 people. Each additional character adds approximately another six minutes to the time, however beware, the more people you have the harder it becomes to keep everyone on task! And what could have been a three hour game can stretch to five. There are sadly no “hard and fast” rules as it all depends on how much fun everyone is having. We’ve rushed through a 12 player game with a youth group in two hours, but equally have played a game at home with only eight people that started at 7pm and was still going at midnight! Event scripts are easier to guess as they are more “controlled”. Typically they last three hours with a meal.

What else do I need to run a murder mystery party?

For our small group dinner party games the minimum requirements if you are downloading the kit to print at home are about 4 double sided printed sheets of paper per character, a printer and a stapler. Any props and decorative touches are left entirely up to you.

If you want the game materials to look at their best then you might choose to have access to a guillotine, thick card for the booklet covers and a colour printer.

Do I need to provide a meal for the murder mystery games to work?

No. However most of our games are formatted in rounds to allow a three course meal. The only game format which works best without a three course meal is the Multi-room format.

We have adapted games in the past to work as “mix and mingle” affairs. If you’d like us to create something special for you to allow a mix and mingle event, then please email us.

What is the difference between Printed and Downloadable game formats?

Downloadable kit

If you’ve never bought a downloadable murder mystery game on-line before, or never played one (downloadable or otherwise) and want to find out more about it, then don’t worry – you aren’t the first. We are so confident in the quality of our games – when you buy from us you are guaranteed a great night in or your money back!

All our downloadable dinner parties are supplied with:

  • Full instructions Each game contains information on how to use the downloaded files including details on printing etc, instructions for running the mystery itself, as well as hints and tips from previous customers.
  • A guide for making the most of your theme. Including ideas for personalising your game materials, recipe suggestions, alternative menu choices, home decoration, appropriate music, and additional after dinner games/activities to compliment your murder mystery.
  • Invitations. Designed for double sided printing, or for digital sending, these invitations come with a colour cover design and all the information your guests need to know.
  • Easy print character booklets. All our booklets take advantage of the progress of modern printers and the progress of modern devices where you can view PDFs digitally. They are set up as “page per view” making them easy to convert into A5 booklets for printing, which also makes them easy to print out large print for those who struggle to see small print. Full instructions for how to print into booklets if your printer is an older model are also supplied.
  • Script for an optional inspector. This inspector part can be taken by the host, allowing you to invite one additional dinner guest as a character if wished.
  • MP3 Sound files and Video link to the optional inspector played by an experienced actor for your enjoyment. All our party kits come with an MP3 voice over, Video and printable file as standard. This allows the host to take part as a character and remain totally in the dark themselves as to who the murderer is!

Printed kits

When you select the printed option – what you are asking us to do is print your game for you. Your game will arrive by post, printed, ready assembled and packaged in a box.

Printed kits are exactly the same as downloadable kits, in terms of content – it’s just that instead of you printing the game, we print the game for you and it will arrive ready to go. We also include envelopes for your invitations, and seal the inspector booklet in an envelope to prevent accidental viewing.

Because we print in-house we can customise even our printed orders, so please get in touch if you need something special e.g. a name adding to the invitations for a birthday, changing the image of a game. Minor changes can cost as little as £35.

If you aren’t sure whether you would like us to print your game for you – then we are happy for you to change your mind. Simply contact us after purchasing the downloadable game and we will arrange to print and ship your order to you after you make the additional payment.

What exactly is in the download?

You receive a complete "Party in a Box": Character booklets, Host Guide, Invitations, Evidence, and access to MP3 audio and video files for the Inspector’s narration.

What will your printed game pack contain?

6-20 player dinner party games will contain the following:

  • Instructions which will include how to run your game, how to make the most of your theme, hints and tips, suggested recipes and a money off coupon towards next purchase.
  • Invitations
  • Envelopes for the above
  • Character booklets
  • Inspector booklet in a sealed envelope to prevent accidental viewing.
  • Name sticker badges for your guests
  • Link to the video and Mp3 files of the inspector (in the instructions booklet) so you can easily find it.

Please note postage costs are not included in the printed kit prices – these are added during check out.

The additional cost for printing (charged on top of the downloadable game price) is to cover:

  • High quality colour laser printing and high quality paper.
  • Collating, stapling, assembling and packaging the game materials.
  • Supply of all printing, paper and assembly materials associated with the above.
  • Staff costs associated with formatting, assembly and packaging the games for sale.
  • Packaging.
  • Insurance.

If you would like us to customise your game materials prior to printing please get in touch with us directly prior to purchase so we can identify more clearly what you would like and build in any extra charges as needed.

What do the content ratings mean?

Our content ratings are based on the ESRB rating scheme.

All of our games are suitable for a reading age of 10+ though they may contain language that is difficult for some children to comprehend.

All ratings are based on content NOT suitability, which means TEEN games are CLEAN games, rather than only being suitable for teenagers.

TEEN games are often games which are most suitable for mixed audiences, corporate and church groups.

It is worth noting that all our murder mystery games are rated TEEN or above as murder counts as violence for younger children. Some children younger than teens will handle the reading level of a standard murder mystery plot but parents may find the content inappropriate. Which is why we always detail the content of our games so you can make a determination of your own. If in doubt – take a look at the free sample booklet to check this is OK for your group.

It is possible for us to adjust the reading level on some games to make it possible for younger children to play – if you think you’d like this – please just email us for help.

What sort of content will be in a TEEN game compared to a MATURE game?

TEEN games will contain “tame” plot lines. This can include plot lines like

  • A game with a character who has had a string of monogamous relationships, where all relationships are kept “non-sexual” for the purposes of the game e.g. someone who is two timing a girl.
  • There may be mild innuendo in the booklet, but when played this could be hammed up, or toned down depending on the person acting the role.
  • Alcohol may be mentioned in the game, but it will not include references to drinking to excess.
  • Illegal drugs will not be mentioned within the game, but legal drugs e.g. paracetamol, anti-anxiety tablets could be.
  • There will be no explicit language, however where the odd mild swear word appears in song lyrics e.g. in Murder at the Music Awards, this will still be present in the game. The word “Sex” may crop up, but not in a sordid context. e.g. a character might say “don’t mentioned the “sex” word.”

MATURE rated games don’t necessarily mean the games contain explicit language, or sexual references. However the themes will be more gritty. To give you some examples:

  • A character may have taken /dealt in illegal drugs.
  • A character may reference overindulging in alcohol
  • A character may gamble.
  • A character may be the result of an illegitimate relationship, or is pregnant
  • A character’s sexual orientation may form part of the plot or character description.
  • A character may have been polygamous, or discusses relationships of a sexual nature. (e.g. having affairs)
  • Other illegal behaviour, and content that you’d normally only see on TV after 9pm.

If you are unsure which game is appropriate for your group – there are two things you can try. The first is to open up the “trial booklet” which will give you a sample character from a 6 player game. The second is to call us on +44 (0)2030 112 215 and we’ll chat to you about the content of the games and help you find the one most appropriate for your party.

I don’t have 6 players – can I play with 5?

You can request we adjust a 6 player game down to 5 players during the check out process. Not all our games easily adapt to 5, but we will do our best to make the game possible to play with a smaller number of guests.

I need an odd number of players at my party – can a game be adapted?

Yes. Although all of our dinner party games are written with an even number of guests as standard. We can edit them so they can be played with an odd number of guests. This takes us an additional couple of days to produce your game.

On the game page, click to open the section “Have an odd number of guests?”, then choose the number of players and whether you’d like an extra male or female character. It adds a customisation fee to your order.

If you need other changes to gender ratios then do contact us. It may be possible but will affect your ability to use the pre-recorded inspector. As a general rule we cannot reduce to a ratio of male : female below 3 : 3. Any requests for custom amends DO take time. We do our best to accommodate them within 5 days, but it isn’t always possible in peak season. So we ask that you reach out first by phone or email so we can check our availability.

When you make contact we will be able to tell you whether your request is possible, what the total price will be and will be able to take payment over the phone, or provide an invoice to you to pay at your convenience.

We regret that we are not always able to alter the pre-recorded inspector speeches. Any alterations will be made to the inspector booklet, we can sometimes edit the MP3 too – but we regret we cannot edit the video inspector.

What happens if I lose guests?

We understand how difficult it can be to organise a dinner party! Which is why, at no additional cost we will substitute your purchased game to one with a smaller number of players. However, please give us at least two working days to process a request!

If you ordered a custom printed kit – then we are happy to reprint your order, but unfortunately we will have to pass on to you the cost of reprinting your game. Standard “off the shelf” kits can be exchanged so long as the kit is returned to us undamaged.

If you expect you will lose just one couple, then give that couple (or yourselves) the last two optional characters on your game (you can check this by looking at a lower numbered game to see who is missed off). That way, if the couple can’t make it, everyone else can still come as the characters you originally asked them to be and we can easily swap the kit for you.

We can bespoke create “optional” guests with enough notice, fees will apply.

Check out this blog article for more information on how to adapt our games at the last minute.

Can I change the gender of a character?

Sometimes it is possible to customise and amend genders of suspects in games, but not always. This is due to plot tangles and how involved certain characters are within a game. It is best to contact us to check what is and isn’t possible if you need a different skew of genders. If it IS possible, we can explain the costs it will be to amend it ourselves. But if budget proves to be a constraint – we can send you the game in MSword so you can modify it yourself once you know it’s possible.

I am a novice host – where do I start?

New? Not to worry! We deal with novice hosts every day.

Murder mystery evenings come in many different shapes and forms.

We retail kits for domestic/private parties, fundraising and for commercial users- and on top of all that we also event manage – so you’ve reached the “one stop murder shop!”

If you’re just looking to buy a dinner party then we have a range of DIY dinner party games.

If you are thinking of organising an event yourself for a large number of people we suggest you visit the page Choosing an event script. Which explains more about each format of large group game we stock.

Can you customise a murder mystery kit for me?

We can take the stress out of party planning, and put the fun back into what can be a total headache by customising a murder mystery specifically to your party!

If you have an uneven mix of male and female participants, an unusual number of guests, or even just unusual guests, or a specific celebration in mind – then we are here to provide you with a personal service that will tailor a murder mystery game to your needs.

If you are looking for something fully bespoke then allow us to talk through with you what you are looking for and provide you with a free quote.

How do I access my downloadable game?

Your order confirmation email arrives straight after you pay, with a Download your game button. It signs you in to your account on our website, where each game is listed under Downloads: click a file to save it. Your games stay in your account, so you can sign in and download them again whenever you like.

If you were signed in when you paid, they’re in your account already.

When you click a file, your computer saves it, usually to its Downloads folder. If you can’t find it, search for the file name.

How fast will my order arrive?

If you order a downloadable kit – the kit should be available instantly on a download link – and will also arrive via email with a link for you to download it.

If you order a printed kit or accessories and elect for standard service – this is shipped 48 tracked within the UK and Airmail outside the UK.

Approx arrival times for 48 hour tracked and airmail are:

  • UK – 3-4 working days (the Royal Mail don’t guarantee 48 hours and it often enters the system at the end of the working day).
  • Europe 7-10 working days
  • Rest of World – 14-28 working days

If you elect for expedited shipping – we use a Courier or Royal Mail Next Day Delivery within the UK; and a courier outside the UK.

Approx arrival times on Expedited shipping are:

  • UK – 1-2 working days
  • Europe – 3-7 working days
  • Rest of World – 3-9 working days

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