Approx arrival times for 48 hour tracked and airmail are:

• UK – 3-4 working days (the Royal Mail don’t guarantee 48 hours and it often enters the system at the end of the working day).
• Europe 7-10 working days
• Rest of World – 14-28 working days

If you elect for expedited shipping – we use a Courier or Royal Mail Next Day Delivery within the UK; and a courier outside the UK.

Approx arrival times on Expedited shipping are:

• UK – 1-2 working days
• Europe – 3-7 working days
• Rest of World – 3-9 working days

We have no machines in the office that handle distribution. All orders at Red Herring Games are handled and processed by real people and we always endeavour to ship orders within 48 hours.

If you received a dispatch confirmation email from us, we received your order and have shipped it.

So if it hasn’t arrived when you were expecting, it means, sadly, that your order may have fallen victim to “natural causes”.

Mail men occasionally drop packages in puddles, trains are occasionally robbed, boats sink, and conveyor belts sometimes chew up post.

If the order hasn’t arrived when you were expecting just get in touch so we can see if we can find out what has gone wrong and get a replacement to you ASAP!

International shipping can take as much as 21 days – however, if you need it quickly and fear it may have fallen victim to the postal gremlins, contact us and we will see what we can do to help!

Obviously if you ordered a downloadable product, we aren’t shipping that one to you – instead you’ll find that in your account ready and waiting for you.

Physical goods (paper, ink, and boxes) are subject to international trade tariffs and customs processing fees. Because digital downloads are not "physical goods," they currently bypass these import taxes entirely.